Terms & conditions

Company Identification :
(VAT not applicable according to Art. 293B CGI of French law)
Hand-embroidered jewelry online sales site and hand-embroidery personalization services.
Limits of use:
The copy, sale, publication, exploitation, distribution, reproduction, representation, adaptation for private or public use of the content of the site is prohibited, without the agreement of Mange Tes Paillettes.
Protection of personal data:
Mange Tes Paillettes undertakes not to disclose the data provided by Internet users when ordering. These will be subject to secure storage according to the law n ° 78-17B of January 6, 1978 of the French law, relating to the data-processing law and freedom, and cannot be divulged, transmitted except in the case provided for by the law.

The internet user has the right to access, consult, modify, rectify and delete the data provided at any time. The Internet user agrees to receive information and promotions by email.
Acceptance of the conditions of sale:
Any order placed and validated online constitutes full acceptance of the general conditions of sale. Mange Tes Paillettes undertakes to respect the obligations as provided in the general conditions of sale. These conditions are subject to change, as such the applicable conditions will be those then in force at the time of the order date on the site.
Process of purchases and subscription of orders:
When ordering, Internet users can select one or more products and put them in their basket. If after verification by the user of his order, it suits him, he can validate it and he will then have access to the form used to collect the information allowing finalize his order, by collecting his personal data in a secure manner. Upon receipt of payment, Mange Tes Paillettes agrees to take this step the desired jewelry or customization service on order only. The site editor agrees to acknowledge receipt by email within 48 hours. Mange Tes Paillettes reserves the right to refuse an order, if a dispute has previously arisen, of any kind, with this customer during a previous order.
Prices are expressed in euros (€), all taxes included (VAT not applicable according to Art. 293B CGI of French law), delivery costs not being included. These prices are subject to change; therefore the valid prices will be those in progress, on the day of the order
Payment method
Orders placed on this site are made by Stripe payment. The order will be effective once the payment has been credited by the bank to the Stripe account of Mange Tes Paillettes, who will send it. In the event of bank refusal, the order will be canceled.

Transactions are secure and provided by the Stripe provider (no requirement to have a Stripe account). Financial information travels with Stripe, and is never communicated to the publisher of this site.
Terms of delivery and shipping costs:
Orders are shipped within a maximum of 8 working days from receipt, to the address provided by the customer.

The chosen delivery method is Vietnam Post. Orders are shipped by tracked package. Each item is checked before sending, and carefully presented and packaged. Shipping costs include handling, packaging and shipping costs.

Deliveries are made worldwide.

Shipping costs vary by weight and location of shipment. They are free for any order over 150 € excluding shipping costs. Mange Tes Paillettes being based in Hoi An, in Vietnam, it takes between 2 weeks and 1 month for shipping.

Mange Tes Paillettes cannot be held responsible for any damage caused during postal delivery, nor for possible delays in delivery due to possible failures of international postal services, nor the loss of the order once it has been sent by tracking.

In case of problems, the customer must inform Mange Tes Paillettes.
Right to retract
Under Article L12-20-2 of French law, of the Consumer Code, the right of withdrawal does not apply to special and personalized orders. In the event of damage to an item, regardless of delivery, the jewelry (s) must be returned in new condition to Mange Tes Paillettes, according to the customer's wishes, who will have specified it by email to benefit from a possible refund or exchange
Mange Tes Paillettes provides after-sales service and ensures product return requests up to 3 weeks after receipt. The customer must send photos of the product justifying the defect or failure, as well as the reasons for the return. An exchange or a refund may then be made, provided that this is attributable to a manufacturing defect by Mange Tes Paillettes. However, Mange Tes Paillettes reserves the right to inspect it, subject to supporting documents.
Mange Tes Paillettes cannot be held responsible for any deterioration that may potentially occur due to circumstances which are not attributable to them:

-As such, color variations on the pin clasps due to their compositions, and the atmosphere in which the latter is kept.
-In addition, the sequins used in the composition of the brooches may be subject to scratches due to normal wear. It is therefore advisable to keep jewelry in its original packaging away from sources of heat and humidity.
-Mange Tes Pailletttes’s brooches are not suitable for young children (prohibited for children under 3 years old), it is therefore recommended that
parents exercise vigilance.
Jewelry presented on site:
The photos, texts, illustrations presented on this site via the internet are not contractual.